Hospitality Operations Diploma

One-year Diploma
2 semesters
Duration: 55 weeks
Total hours: 1040 (Theory: 560 hrs, Internship: 480 hrs)

Be an integral part in the ever-growing hospitality industry with our 55-week diploma program. Delve into a combination of theory and hands-on experience to provide world-class customer service to the amazing people you’ll meet everyday. Whether you dream of managing a hotel, running a restaurant, or overseeing a resort, our program will arm you with everything you need to succeed.

Highlights

Our curriculum covers everything from managing front office and housekeeping operations to food and beverage service and hospitality sales and marketing. With a thorough combination of theory and hands-on experience conveniently offered on weekends, students can gain the skills and knowledge needed to manage any type of hospitality business at their own pace.

Employment Opportunities

Graduates of this program can find employment opportunities in hotels, restaurants, gambling, pubs, bars, contact catering, membership clubs, hostels, holiday parks, self-catering, visitor attractions, tourist services, travel services, events, hospitality services, etc.

Potential Future Title

Hotel Front Office Clerk, Hotel Clerk, Hotel Receptionist, Food/Beverage Server, House Keeper

Program Details

What You Will Learn

The Course consists of 13 modules. These modules are covered in the classroom and in the internship.

Introduction to the Hospitality Industry
Managing Front Office Operations
Managing Housekeeping Operations
OPERA (Property Management System)
Managing Service in Food and Beverage Operations
Management of Food and Beverage Operations
POS (Food & Beverage Point of Sale)
Supervision in the Hospitality Industry
Hotel and Restaurant Accounting
Advanced OPERA (Property Management System)
Advanced (Food & Beverage Point of Sale)
Hospitality Sales and Marketing
Placement

Admission Requirements

An Ontario Secondary School Diploma or equivalent
English Preparation Program - Advanced Level or Academic Preparation Program Required for Certain International students